Volunteer Management Training

Volunteers are the heart of many nonprofits and are often vital to an organization’s success, but many volunteer managers are not given the tools necessary. UServeUtah’s Volunteer Management Training will help you manage your volunteers in a way that brings out the best in them. Attendees will be trained on the “how to” of effective volunteer management including recruiting, interviewing, training, motivating, and recognizing volunteers.

PROFESSIONAL DEVELOPMENT In this 12-hour professional development course, trainees participate in review of the structure of a successful volunteer management program. The course is based on best practices from the International Council for Volunteer Administration. Learn More

ORGANIZATIONAL CHANGE In this 9-hour course, participants dive into 6 key leverage points to efficiently run a volunteer management program. Participating organizations are eligible for a Credential Badge from the Utah Nonprofits Association upon submitting 10 evidence items of implementation.

Upcoming Trainings

Volunteer Management Training
Lehi, UT
October 22 & 23, 2019 | 8:30am - 4pm
Mountainland Applied Technology College (MATC)
2301 W. Ashton Blvd.
Lehi, UT 84043


Early bird pricing is available now through October 8th, 2019


Please contact Scott Keyes, Training Coordinator, with any questions. scottkeyes@utah.gov


About our Professional Development Volunteer Management Training

Utah has led the nation in volunteerism for 11 consecutive years. This abundant resource of human capital is a unique and powerful asset in our state that can address critical community needs such as literacy, unemployment, homelessness, healthcare access, and environmental conservation.

The challenge we face is not a lack of interest in volunteering but a lack of capacity in much of our volunteer infrastructure. Volunteers are often inefficiently managed by the organizations who utilize them. Furthermore, many nonprofit and local government volunteer managers aren’t given the tools necessary to effectively engage and retain volunteers.

UServeUtah’s Volunteer Management Training was created as a resource for organizations to more effectively and efficiently engage volunteers. Based on international best practice research, this 6-module training walks participants through foundational principles like developing volunteer job descriptions, recruitment, interviewing, placement, orientation & training, retention, and evaluation.

Upon completion of the program, coordinators have the necessary skills to:

    1. Assess volunteer needs and match those needs with the strategic goals of the organization.
    2. Develop relevant, competency-based volunteer roles and opportunities that attract and retain high caliber volunteers to address critical social needs in their communities.

For more information, please contact Scott Keyes at scottkeyes@utah.gov or (801)-245-7283.