A primary aim of UServeUtah is to help organizations effectively use service & volunteerism as a strategy to fulfill their mission and to address critical community needs.


Ways to train

Volunteer Management
Professional Development

In this course trainees participate in review
of the structure of a successful volunteer management program. The course is based
on best practices from the International
Council for Volunteer Administration.

>Learn more 

Volunteer Management
Organizational Change

In this course participants dive into 6 key
leverage points to efficiently run a volunteer
management program.
Participating organizations
are eligible for a
Credential Badge from the Utah Nonprofits
Association upon submitting 10 evidence
items of implementation.

>Learn more

Spontaneous Volunteer Management

This training allows local municipalities the opportunity to self identify with the state those individuals that are prepared to manage spontaneous volunteers if a larger event were to occur where their skill sets could be called upon.

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Volunteer Management Training
Professional Development

October 22 & 23, 2019 | 8:30am - 4:00pm
Mountainland Applied Technology College (MATC)
2301 W. Ashton Blvd.
Lehi, UT 84043


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Volunteer Management Training
Organizational Change
August 21 & 22, 2019 | 9:00am - 3:00pm
Bridgerland Technical College
325 West 1100 South
Brigham City, UT 84302


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Spontaneous Volunteer Management
August 22, 2019 | 8:00am - 5:00pm
UVU Emergency Services Building, Room FS143
3131 Mike Jense Pkwy
Provo, UT 84601


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In this course, trainees participate in review of the structure of a successful volunteer management program. The course is based on best practices from the International Council for Volunteer Administration.

Attendees will learn "The Big Six" volunteer management training modules:

  • Position Development & Design
  • Recruitment
  • Interviewing & Placement
  • Volunteer Experience & Engagement
  • Recognition
  • Program Evaluation

Upon completion of the program, coordinators will have the skills necessary to:

  1. Assess volunteer needs and match those needs with the strategic goals of the organization.
  2. Develop relevant, competency-based volunteer roles and opportunities that attract and retain high caliber volunteers to address critical social needs in their communities.

>Upcoming Training Dates


Volunteer Management Training: Organizational Change


Engaged, talented and committed volunteers are a critical resource for successful nonprofits. They bring willing hands and a passion for the mission that uplifts and impacts the nonprofit staff and the community at large.Developing and implementing a strategy for volunteer integration delivers organizations a return as high as 6X. This training provides a path for participating organizations to create that strategy. Volunteer managers will develop the tools to approach program changes in a strategic way and increase overall organizational effectiveness. Volunteer coordinators dive deeply into traditional topics - like recruitment and retention - and gain mastery over new topics in this curriculum.

This training will deliver the following to your organization:

  • Integrate volunteer management into your organization's overall planning and development
  • Secure senior leadership support and resources for strong volunteer management practices
  • Develop and implement effective volunteer-related training organization-wide
  • Recruit, track, and communicate with volunteers digitally

In order to receive the Volunteer Management Credential Badge, the organization must submit 10 evidence items showing mastery and implementation of the training concepts.

>Upcoming Training Dates

The purpose of the Spontaneous Volunteer Management Training is to provide local municipalities with best practices and materials, in order to prepare local communities to handle the management of spontaneous or unaffiliated volunteers in times of disasters (SVM). This training will also allow local municipalities the opportunity to self identify with the state those individuals that are prepared to manage spontaneous volunteers if a larger event were to occur where their skill sets could be called upon.

For more information or to be put on a waiting list for future Spontaneous Volunteer Management Trainings, contact Scott at scottkeyes@utah.gov. These trainings are being conducted in coordination with DEM and the Utah Volunteer and Donations Coordination team (VDCT).

>Upcoming Training Dates