A primary aim of UServeUtah is to help organizations effectively use service & volunteerism as a strategy to fulfill their mission and to address critical community needs.


To be alerted about training opportunities, sign up for our newsletter.

Volunteer Management
Professional Development


Registration Cost:
$100 for first registrant; $85 for additional from same organization



October 27 - 28, 2021
9:00 AM - 3:30 PM
Multi Agency State Office Building (MASOB)
Room 1019
195 N 1950 W
Salt Lake City, UT 84116

>View on Google Maps


Register Here

Volunteer Management
Organizational Change


Cost:
UNA Member Rate: $150 for the first person/$30 for each additional participant
Not-Yet-Member Rate: $300 for the first person/$60 for each additional participant





Check back soon for 2022 training dates!
This training is hosted once per year by the Utah Nonprofits Association.

Spontaneous Volunteer Management


This course has been developed for emergency managers and voluntary organizations responsible for the management of spontaneous volunteers.


Check back soon for training dates!






UServeUtah is offering jurisdictions the opportunity to purchase a Spontaneous Volunteer Management Go-Kit

The cost is $125. A kit includes all of the paperwork, forms, signage, and office supplies you would need to set up your own Volunteer Reception Center.

You can purchase a GoKit here.

userveutah training suite

Volunteer Management
Professional Development


In this course trainees learn about the structure of a successful volunteer management program. The course is based on best practices from the International Council for Volunteer Administration.

>Learn more 

Volunteer Management
Organizational Change


In this course participants dive into 6 key leverage points to efficiently run a volunteer management program. Participating organizations are eligible for a Credential Badge from the Utah Nonprofits Association upon submitting 10 evidence items of implementation.

>Learn more

Spontaneous Volunteer Management


This training allows local municipalities the opportunity to self identify with the state those individuals that are prepared to manage spontaneous volunteers if a larger event were to occur where their skill sets could be called upon.

>Learn more




In this course, trainees learn about the structure of a successful volunteer management program. The training is based on best practices from the International Council for Volunteer Administration and will cover the following modules:

  • Position Development
  • Recruitment
  • Screening
  • Orientation and Training
  • Volunteer Feedback
  • Retention and Recognition
  • Equity and Opportunity
  • Program Evaluation

In order to receive certification from UServeUtah in volunteer management, participants must complete pre- and post- knowledge tests and demonstrate implementation of best practice through diagnostic tools.

>Upcoming Training Dates


Volunteer Management Training: Organizational Change

Engaged, talented and committed volunteers are a critical resource for successful nonprofits. They bring willing hands and a passion for the mission that uplifts and impacts the nonprofit staff and the community at large.Developing and implementing a strategy for volunteer integration delivers organizations a return as high as 6X. This training provides a path for participating organizations to create that strategy. Volunteer managers will develop the tools to approach program changes in a strategic way and increase overall organizational effectiveness. Volunteer coordinators dive deeply into traditional topics - like recruitment and retention - and gain mastery over new topics in this curriculum.

This training will deliver the following to your organization:

  • Integrate volunteer management into your organization's overall planning and development
  • Secure senior leadership support and resources for strong volunteer management practices
  • Develop and implement effective volunteer-related training organization-wide
  • Recruit, track, and communicate with volunteers digitally

In order to receive the Volunteer Management Credential Badge, the organization must submit 10 evidence items showing mastery and implementation of the training concepts.

>Upcoming Training Dates

The purpose of the Spontaneous Volunteer Management Training is to provide local municipalities with best practices and materials, in order to prepare local communities to handle the management of spontaneous or unaffiliated volunteers in times of disasters (SVM). This training will also allow local municipalities the opportunity to self identify with the state those individuals that are prepared to manage spontaneous volunteers if a larger event were to occur where their skill sets could be called upon.

For more information or to be put on a waiting list for future Spontaneous Volunteer Management Trainings, contact Mike Moon at mikemoon@utah.gov. These trainings are being conducted in coordination with DEM and the Utah Volunteer and Donations Coordination team (VDCT).

>Upcoming Training Dates