Program Director Manual Table of Contents

Chapter 1 – Introduction
Chapter 2 – National Service
Chapter 3 – Getting Started
Chapter 4 – Member Supervision
Chapter 5 – Managing the Program
Chapter 6 – Program Monitoring

RFRs and Progress Reports are due quarterly. They are due on or before the 20th of January, April, July, and October. When submitting an RFR, there are four documents that should be submitted. These documents are the RFR Spreadsheet (either monthly or quarterly depending on the program), Financial Income Report, RFR Reconciliation Spreadsheet, and a detailed program ledger.

Progress Report Template

RFR Example Ledger

RFR Financial Income Report

RFR Ledger Reconciliation Spreadsheet

RFR Required Items Examples

RFR Required Language

RFR Spreadsheet (Monthly)

RFR Spreadsheet (Quarterly)

RFR Tips and Reminders

Background Check Language

Criminal History Check Requirements

National Service Criminal History Check Enforcement Guide

National Sex Offender Public Registry

Required Annual NSCHC eCourse
(Required for all program directors and staff involved in the enrollment process at hire and every August)

State by State National Service Criminal History Check Guide
(For additional information on background checks for members who are out of state)